Support
A direct line to Loonie.
Reach Loonie directly for product help, privacy requests, or security concerns.
Product support
Questions about setup, portfolio records, contribution plans, or something that does not look right.
Email product supportPrivacy and account requests
Request access, correction, or deletion of your account and household information.
Make a privacy requestSecurity concerns
Report suspected unauthorized account access, a security issue, or unintended information exposure.
Report a security concernHelp us verify account requests
Send privacy or deletion requests from the email address associated with your Loonie account. We may ask for additional information to confirm that the request belongs to you, but we will never ask for your password.